Jack is an experienced health and social care consultant and operational leader with over 10 years’ experience across domiciliary care, supported living, residential care and complex care services. His background combines frontline operational leadership with CQC compliance, governance, quality assurance and service improvement.
Having worked as a CQC Registered Senior Manager, Registered Manager, Branch Manager, Multi-Site Manager and Interim Turnaround Manager, Jack brings practical experience of managing regulated services and supporting organisations through periods of operational and regulatory challenge.
Jack supports providers with CQC compliance, governance reviews, mock inspections, quality assurance, policy development, service mobilisation and inspection readiness. His turnaround experience includes developing compliance action plans, strengthening governance and supporting underperforming services to implement sustainable improvements.
With experience managing multiple services, teams, safeguarding, recruitment, budgets, KPIs and operational performance, Jack can also support providers requiring interim management, operational leadership or additional management capacity.