LEARN · DEVELOP · LEAD
Operations, Leadership & Professional Mentoring
The Academy is our specialist professional development division for people who lead, manage, govern and improve health and social care services. Operational development, leadership, regulatory knowledge and professional mentoring connect practical skills with the realities of leading regulated care. Programme-specific accredited learning includes Advanced Adult Safeguarding Practice.
Develop at every stage of your leadership journey.
Structured development pathways connect operational and leadership practice with regulatory, governance and management responsibilities, rather than offering disconnected courses. Choose the role relevant to you: these are distinct responsibilities, not a compulsory career ladder. Development topics describe what support can include; your programme scope is agreed individually.
Prepare for greater operational responsibility.
For Team Leaders and senior care professionals preparing for greater operational responsibility.
Explore Team Leader DevelopmentPreparing tomorrow’s Registered Managers.
For Deputy Managers strengthening their leadership skills and preparing for future Registered Manager responsibility.
Explore Deputy Manager AcademyDevelop the confidence to lead, not simply manage.
For aspiring, newly registered and experienced Registered Managers, connecting regulatory responsibilities with the realities of leading a regulated care service.
Explore Registered Manager AcademyLead beyond one service.
For professionals overseeing multiple services, Registered Managers or operational teams.
Explore Operations Manager DevelopmentStrengthen provider-level leadership.
For Nominated Individuals responsible for oversight of regulated services.
Explore Nominated Individual AcademyStronger leadership and governance in children’s services.
For Responsible Individuals working within Ofsted-regulated services.
Explore Responsible Individual DevelopmentUnderstand the service you’re responsible for.
For owners, Directors and senior executives responsible for regulated care organisations.
Explore Director & Executive DevelopmentDevelopment can include:
Development can include:
Development can include:
Development can include:
Development can include:
Content is tailored to the service and its applicable regulatory framework. Regulation 44 and Regulation 45 oversight applies to children’s homes; this is not a statement of eligibility to act as an independent visitor or a blanket requirement for supported accommodation.
Development can include:
Development can include:
Real support for real leadership.
Leadership development does not always happen in a classroom. Practical, individual and role-specific mentoring gives care leaders access to professionals who understand the pressures, decisions and responsibilities of running regulated services. Support can be a focused development programme or an ongoing professional relationship.
Sessions are practical, individual and role-specific, and can be used to work through:
Prepare to demonstrate your knowledge with confidence.
Specialist preparation for regulatory registration and suitability interviews is tailored to the individual’s role, service and regulator. Interview preparation is distinct from a mentoring programme; no successful interview or registration outcome is guaranteed.
Preparation can include:
Preparation focuses on:
Specialist Ofsted preparation covering:
The separately priced interview-preparation offer has its own scope. Its price does not establish Academy programme pricing, accredited mentoring status or mentoring-session entitlements.
View regulatory interview preparation pricingMove beyond safeguarding awareness.
This programme is designed for managers, leaders and professionals with responsibility for safeguarding practice and oversight.
Development includes:
Advanced Adult Safeguarding Practice for Health & Social Care Professionals is accredited with The CPD Group as activity #1020963, provider #789591, KM CARE & COMPLIANCE LIMITED. The record lists accreditation from to.
This accreditation applies to the named safeguarding activity. Provider approval is not blanket accreditation of Academy pathways. CPD does not mean a regulated qualification, regulator approval or a guaranteed interview outcome.
Specialist experience matched to your development: practical support across care operations, leadership, quality assurance, safeguarding, governance, turnaround and regulatory compliance.
Leadership Development & Training Lead
Leads specialist leadership development programmes for health and social care professionals.
Supports Registered Managers, Nominated Individuals, Responsible Individuals and developing leaders through professional mentoring, leadership development and regulatory preparation.
Ofsted Registration, Quality & Leadership Consultant
Marzena supports children’s social care providers through Ofsted registration, service development and regulatory preparation, helping organisations establish strong foundations from the beginning and maintain a clear focus on quality, governance and compliance.
She provides practical support to Registered Managers and Responsible Individuals, helping leaders strengthen their understanding of regulatory expectations, develop effective oversight systems and build confidence in their roles. Her approach focuses not only on having the correct documentation in place, but on ensuring that leaders understand how to evidence that their service is safe, effective, well-managed and centred around positive outcomes for children and young people.
Marzena’s work includes supporting providers with registration readiness, governance frameworks, quality assurance, operational development and inspection preparation. She also provides leadership mentoring, helping managers translate regulatory requirements into day-to-day practice and develop stronger systems for monitoring performance and continuous improvement.
Her combination of registration support and leadership development makes her particularly valuable to new providers and managers who need practical guidance as they move from initial setup through registration and into operational delivery.
Domiciliary Care & Service Development Consultant
Provides specialist mentoring for managers and developing leaders working within domiciliary care and homecare.
Supports professionals developing their understanding of the operational and regulatory responsibilities involved in running a high-quality domiciliary care service.
Ofsted Turnaround & Inspection Readiness Lead
Fran brings more than 25 years' experience within Ofsted-regulated children's services, including operational leadership, training, workforce development and service improvement.
Having successfully led Outstanding services, Fran understands what excellent children's services look like in practice and how strong leadership, safeguarding, governance and quality assurance translate into positive experiences and outcomes for children.
Fran supports children’s services with quality assurance, management mentoring, turnaround and inspection readiness. Her remit does not include Ofsted registration delivery.
Within the Academy, Fran provides specialist mentoring and professional development for Registered Managers, Responsible Individuals and children's services leaders, including those preparing for Ofsted scrutiny or leading services through improvement.
Ofsted Children's Residential Care & Registration Specialist
Frey brings over 17 years’ experience working with children and young people, including children with complex needs, trauma backgrounds, autism, ADHD and mental health needs. She combines extensive operational leadership with a strong understanding of safeguarding, quality assurance, trauma-informed practice and regulatory compliance.
As an experienced Ofsted Registered Manager, Frey has led children's residential services and has direct experience working within the Children’s Homes (England) Regulations 2015, including regulatory reporting, audits, referrals and admissions, staff development, safeguarding and multi-agency working.
Frey also supports providers establishing new children’s homes, working alongside directors and Responsible Individuals on registration and inspection readiness. Her experience includes developing Statements of Purpose, Location Risk Assessments, Children’s Guides, policies and compliance frameworks, alongside workforce planning, recruitment, training and quality assurance.
Her approach brings together regulatory compliance and practical operational experience, helping providers develop children's homes that are safe, child-centred, well-led and ready for Ofsted registration and inspection.
Your development should be as individual as your role.
A newly appointed domiciliary care manager may need different support from an experienced Responsible Individual overseeing children’s homes. We do not offer one generic mentoring programme. To match support wherever possible, we consider your:
Discuss your priorities with us to agree suitable mentoring support. A named mentor assignment is not guaranteed.
Develop your whole leadership team.
We work directly with care organisations to build development programmes around their workforce and strategic priorities. Delivery can be face-to-face, live virtual, one-to-one, group-based or blended.
Practical learning that can be applied within the workplace. Agreed support can address:
Our Academy is built around practical implementation. Learning programmes can combine all five stages.
Step 1
Develop knowledge through structured professional learning.
Step 2
Use scenarios, case studies, audits, exercises and real operational examples.
Step 3
Consider how learning applies to your own role and service.
Step 4
Turn learning into practical actions within the workplace.
Step 5
Continue through mentoring, further Academy programmes and professional development.
Whether you are a Team Leader taking your first step into management, a Deputy preparing to become a Registered Manager, an experienced leader seeking professional mentoring, or a Director responsible for multiple services, choose a development pathway built around where you are now and where you want to go next.
