As a Nominated Individual previously, I acknowledge a crisis management culture where we continuously review lessons learnt. Consultancy allows for proactive strategies and the implementation of processes before error.
As a consultant, I have supported providers in gaining good ratings from required improvement by supportive measures, implementation of change and relationship building.
The key to support is investment into your people, the individuals we support, and those who support them.
- Pro-active implementation is a Positive direction for a provider.
- Be transparent.
- Be willing to grow, change and develop.
- Acceptance of direction and change.
Often the basics are forgotten whilst trying to chase the ‘ideal’. Getting the framework and structure right for your business is ideal. As a consultant and impartial to your business, we are invested in you and your ideal. We are invested in creating an action plan that is resourceful to you, embedding a culture of positivity and person-centred support.
In my previous roles, having the opportunity for an external review of my processes, audits, compliance, and governance would have given me a chance to develop before inspections and audits. I have always had an eye for details; however, consultancies share best practices from seeing other providers’ processes and allowing for the opportunity to grow together.