When keeping your staff engaged, we have three key areas that we believe affect and encourage “good and ethical” practice. These are:
- An open culture improves morale.
- Good relations with customers lead to an enhanced reputation.
- Ethical companies outperform their peers financially in the long term.
Performance management and rewarding better practices contribute to this being the “culture” in which your staff feels pride and belonging. A team needs to feel appreciated and invested in.
Senior leadership teams must invest in their staff in ways that have a positive impact on them, including looking out for their personal well-being, goals, aspirations and the nurturing of their professional development.
As a manager and leadership team, Team Care Compliance likes to lead by example and inspire others, as we believe healthy staff leads to better service overall.
As business owners, we should create an open environment to self-learn from others and encourage improvements by the people we manage and other stakeholders. We reflect on what works and doesn’t and provide feedback if we require positive changes—creating an inclusive, honest and open environment.